Logistics Industry: Boosting Operational Efficiency with User Activity Monitoring (UAM)

Key Takeaways:

1. Fragmented data and a lack of visibility often cause operational inefficiencies – According to McKinsey, logistics operations may lose up to 30% efficiency due to process opacity and disjointed data. These inefficiencies reduce productivity and make it harder to manage workflows and performance effectively.
2. Compliance violations can be costly in both time and fines – Violations of FMCSA standards can cost $1,200-$25,000, and other regulations like GDPR come with penalties too. The time it takes to respond to a violation deters key business initiatives.
3. User Activity Monitoring (UAM) provides operational insights – UAM solutions empower logistics leaders with real-time visibility into employee activities, enabling them to manage productivity proactively and fine-tune workflows without getting lost in data overload.
4. UAM streamlines compliance audits – Veriato’s UAM platform helps logistics firms detect compliance concerns early, automate audit-ready compliance reporting, and improve operational efficiency, all within a centralized system that adapts to unique business environments.
5. Data leaks continue to be a source of business risk– As data exposure and leaks continue to grow at 28%, possibly more, understanding who is interacting with customer data, routes, and more is paramount.

Logistics Industry: Boosting Operational Efficiency with User Activity Monitoring (UAM)

Smooth operations for the Logistics Industry

The Logistics Industry is a true example of a distributed workforce that needs operational efficiency and clear visibility to achieve its goals. You have drivers on the road, operators working on a factory line to build, and your goal is to maintain operational excellence, safeguard data, and ensure regulatory compliance. This is no easy task without the right technology in place to help you.

Operational Challenges Directly Impact Efficiency

Today’s logistics firms face unprecedented operational challenges. Fragmented data and a lack of comprehensive process transparency are key issues impacting efficiency, and McKinsey reports that logistics operations lose up to 30% of their efficiency due to these factors. Visibility gaps from fragmented data and a lack of transparency significantly hampered the ability to manage productivity and oversee workflows effectively.

Data Security Impacts Businesses

When managing logistics and customer data, clear data management rules are critical to preventing data loss and minimizing risk exposure. According to Mimecast’s 2024 Data Exposure Report, data exposure, loss, leaks, and theft cases have grown by 28% over the past few years. It is predicted that data loss, leaks, and theft will continue to grow, and that visibility into your organization’s data beyond a traditional DLP is critical. If data loss, theft, and exposure occur, this is a substantial business risk, and proprietary customer data, route information, and operations information could be exposed.

Regulatory Compliance is Critical to Keeping Costs Down

Compliance challenges add another layer of complexity when managing a Logistics business. It is essential to keep a paper trail to understand what is happening in your business and remain compliant with various regulations. The opportunity cost can be significant if you do not have a clear and accurate record of what is going on in your business. This clarity helps to run your business better and avoid fines. Logistics firms can face substantial penalties for non-compliance, for example, the Federal Motor Carrier Safety Administration (FMCSA) imposes fines ranging from $1,200 to $25,000 per violation. Additional regulations include the number of hours someone drives, the environment, GDPR, and other data protection regulations. Maintaining rigorous documentation and comprehensive audit trails is critical to remain compliant and fine-free.

The good news? Technology can help you boost efficiency and gain visibility.

Your User Activity Monitoring Solution

Veriato is an expert in User Activity Monitoring (UAM), and has solutions to address these critical pain points by providing:

• Visibility into employee activities: Empower managers with detailed insights into productivity, task management, and workflow effectiveness. Detailed activity insights empower managers to proactively address productivity challenges, ensuring teams consistently meet operational targets. Visibility into employee activities can be tailored to maintain transparency and ensure employees understand that monitoring is meant to support their productivity, not spy on their activities
• Streamlined compliance management: Generate detailed, audit-ready documentation to simplify regulatory adherence and compliance reviews. UAM provides reports so you have what you need directly from the tool for auditors.
• Data protection: Understand where your data is going within your organization, and control who has access to what data within your organization. This visibility and ensuring the right people have access to information helps protect valuable customer and logistics information.

Next Steps

With Veriato’s User Activity Monitoring, logistics organizations gain an indispensable tool for maintaining operational excellence, safeguarding data, and ensuring regulatory compliance. Request more information today.

Schedule a Demo to see how UAM can transform visibility and efficiency for your Logistics business.

FAQs About UAM for the Logistics Industry

1. How does UAM provide visibility into employee activity?
   UAM provides visibility into user activity across communication platforms such as email, chat, and cloud-based applications to help organizations understand how sensitive information is handled.
2. Can UAM help with regulatory compliance?
   Yes. UAM provides the business visibility of what is happening with its employees and documentation for regulatory reviews.
3. How does UAM help operations?
   UAM can help you gain additional visibility and understand how people work within your logistics organization. With this additional visibility, you can see when there are inefficiencies, and your managers can work to resolve these before they become issues.
4. Can UAM prevent accidental data exposure?
   UAM identifies unusual data handling behaviors early, enabling proactive policy improvements. Organizations can use this insight to refine policies and training programs.
5. How does UAM support a distributed workforce for logistics workers?
   UAM tracks how employees interact with sensitive data across approved applications, helping organizations identify potential data handling risks before they become issues. With a distributed workforce, it’s critical to understand how people are interacting with the data, and UAM shows this.